Management system planning

• Understand what management systems are all about

• Clearly identify your system priorities and goals

• Create an implementation plan

System development and implementation

• Select and address significant factors influencing performance

• Understand your system processes and their inter-relationship

• Document your system (short, easy to follow procedures)

• Develop meaningful performance metrics

• In-depth help and suggestions for using your system

Training

• Understanding management systems

• How to handle system responsibilities

• Systems auditing (internal auditor training)

• Preparation for third party audits

Assessments and audits

• Readiness assessment (how ready are you?)

• Internal audits (results fully documented and reported in confidence)

• Third Party Audits